Our privacy policy is effective from 25th May 2018. We respect your privacy and are committed to protecting your personal data. This policy outlines what we collect, how we use it and how we comply with the General Data Protection Act (GDPR).
Introduction
Our Privacy Policy applies to this website, Proper Talk. It covers how we use your personal data when you visit our website and/or communicate with us through our website. It also explains your privacy rights in relation to your data. We’ll ensure that any data received will be processed in accordance with the principles of the GDPR and this policy. Links provided from our site aren’t covered by this policy; please see the section on third-party links further down the page.
If you have any questions, or if you’d like to exercise your privacy rights, please follow the instructions below under the ‘How to contact us’ section.
Who are we
Proper Talk
Email: jonathan@jcpropertyconsultancy.com
If at any time you would like to contact us, our main point of contact for data protection matters is jonathan@jcpropertyconsultancy.com
Our website
Our website showcases our services as a London based specialist dry lining company and for anyone who may be interested in our services. The term ‘Proper Talk’, ‘ProperTalk’, ‘us’ or ‘we’ refers to us, the owner of the website.
- The term ‘you’ or ‘the user’ refers to the person(s) using this website.
- GDPR means General Data Protection Act.
- ICO means Information Commissioner’s Office.
Personal data we may collect about you
Personal data is any information about an individual that can be used to identify them. The data this website collects falls into the following categories:
Contact Data
This includes your name and email address, collected when you send an email using the email addresses provided on our website.
Technical Data
This includes your IP address, your browser type/version, time-zone setting and location, operating system (OS) and platform (Mac, Windows etc.), and other technology on the devices you use to access our website. This is done through third-parties in the form of certain WordPress plugins, in order to monitor behaviour on our website and to monitor and detect malicious browsing activity.
How is your personal data collected?
We use a few different methods to collect personal data, through both direct interactions with our website, and through third-parties.
Direct interactions include the personal data you provide when you:
- contact us with an enquiry using one of our email addresses
- engage with us through our social media channels
Third-parties and/or automated technologies:
- Technical data and/or tracking data from analytics providers and search information providers;
- Data from third-parties who are permitted by law or have your consent to share your personal data with us, such as via social media. We’ll only use your personal data when the law allows us to.
How we use your personal data.
We use your personal data to contact you, to bring you updates on our website content and events, to get a better idea of who uses the website and the pages they visit in order to help us improve our website.
We use your personal data to provide a better service, through responding to enquiries sent through the website or enquiry forms, replying to you in order to send requested information and marketing material, or following up a request for more information on events.
We’ll continue to use your information under this basis until you withdraw consent or it is determined your consent no longer exists.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
Your individual rights
You can read more about your rights in detail on the ICO’s website;
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at jonathan@jcpropertyconsultancy.com if you wish to make a request.
You also have the right to complain to the ICO if you feel there is a problem with the way we’re handling your data. We handle subject access requests in accordance with the GDPR, and you can find out how to contact us below.
Cookies
Cookies are used on our website to help provide you with a better experience. The website does this by placing a small text file (cookie) on your device to track how you use our website, and to record or log whether you have seen particular messages that the website displays. Some cookies are required to use the full functionality of this website.
We recommend reading https://ico.org.uk/for-the-public/online/cookies/ for a more detailed guide on what cookies are, how you can control cookies and also how to delete them from your web browser.
The list below describes the cookies and trackers we use on this site and what we use them for. If you’re unhappy with these you can either cease to use this website, delete the cookies having visited the website, or browse the website using your browser’s anonymous usage setting (“Incognito” mode in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari).
Our website makes use of the following cookies:
